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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Your Favorite Gal

July 13, 2024

5  out of  5
rating by Your Favorite Gal
"The best customer service easily! Bubba is amazing’"
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Adam Born

June 28, 2024

5  out of  5
rating by Adam Born
"Great company to work with! Brittany was so helpful and followed up! I am enjoying our service with State Farm through Robby Latham!"
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Micah Bottoms

May 20, 2024

1  out of  5
rating by Micah Bottoms
"Possibly the worst and least professional business I’ve ever interacted with. I’ve been with State Farm for 10+ years and have never had such a negative experience as I did with Robby Latham’s agency. Multiple times I requested policy changes that were either ignored or were done multiple months later. And when I called the office to express my frustrations, I was not met with any ownership of the issues, but blamed for them. Based on their very positive reviews, I have to think this was personal. Please use caution approaching this agency as their negligence could cost you, as it did/could have further cost me."
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Suzanne Blunt

May 10, 2024

5  out of  5
rating by Suzanne Blunt
"Love this little group! They are all so friendly and helpful! If I need something, all I have to do is pick up the phone and it gets taken care of! I recommend them 100%!"
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Nicholas Arthur

May 8, 2024

5  out of  5
rating by Nicholas Arthur
"The best crew in Shreveport period! Robby and his crew are always happy to help and get you taken care of quick."
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John Briery

May 7, 2024

5  out of  5
rating by John Briery
"Terry help me update my insurance on two vehicle. I could not ask for a better person then her to help me. She had a excellent knowledge of insurance. she explain things to me that I could better understand my insurance. Helped me add more coverage to my vehicles that I didn't have and need it. I was very satisfied with the help she gave me"
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Willie Butler

May 6, 2024

5  out of  5
rating by Willie Butler
"Thank you so much Terri carroway for your professionalism in handling my request for life insurance for my grandson and myself. You made the experience exceptional."
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Lindsey Hall

May 6, 2024

5  out of  5
rating by Lindsey Hall
"Our family switched our home and auto insurance recently to State Farm, not only did I save money, but Amber made the process very simple."
We responded:
"Thank you Mrs. Hall! Amber really cares about our customers! "
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Christy Washington

May 6, 2024

5  out of  5
rating by Christy Washington
"Bubba was so helpful in making decisions. He took out the time to actually talk me through all the options and explained everything so I could make the best decision for my situation! Absolutely recommend Bubba and Robby Latham State Farm for all your insurance needs."
We responded:
"Thanks Christy! "
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alyssa goudeau

December 12, 2023

5  out of  5
rating by alyssa goudeau
"Brittany made the process so smooth and easy for me! She was very assertive and helpful glad I went through them!"
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Phillip Frey

December 8, 2023

5  out of  5
rating by Phillip Frey
"Very helpful"
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Rickie West Jr

November 17, 2023

5  out of  5
rating by Rickie West Jr
"Very professional patience and also made sure I had everything State Farm had to offer. (discount wise) lol 😎no complaints!"
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Jennifer Harris

November 15, 2023

5  out of  5
rating by Jennifer Harris
"After being with a competitive company for our entire adult lives, my husband and I made the switch to Robby Latham State Farm Insurance. Kaylee Burford worked very hard for us to get the best rates possible and we are extremely satisfied. Their personalized service is unmatched."
We responded:
"Kaylee does great work here! Thank you for your business and we look forward to working for you!"
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Shasta Smith

November 13, 2023

5  out of  5
rating by Shasta Smith
"⭐️✨STELLAR EXPERIENCE I’ve had different insurance agents before, but by far, working with Kaylee Burford has been an ABSOLUTE pleasure!! Her knowledge and efficiency with all our insurance needs was nothing less than stellar!! Also, the follow up care we continue to receive is just another reason why I would RECOMMEND her to anyone. Her genuine care and effort striving for prestigious customer service and care speaks for itself. Thank you, Kaylee, for continuing to meet our family’s lifelong insurance oriented goals."
We responded:
"Thanks you Shasta! We are glad to have you on board & Kaylee on the team!"
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Kaylie Estep

November 13, 2023

5  out of  5
rating by Kaylie Estep
"Britany is great, we’ve loved having her help us with our car insurance she made it so easy and stress free!!!"
We responded:
"Thanks Kaylie! We love having Brittany around!"
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Sheree Procell

November 13, 2023

5  out of  5
rating by Sheree Procell
"Shelby Vosbury is a dream! Very quick to respond and very informative!! We love working with her!"
We responded:
"Thanks Mrs. Procell. Shelby is great!"
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Shelby Scudder

November 13, 2023

5  out of  5
rating by Shelby Scudder
"Bubba was so helpful during such a stressful time. He was very communicative and handled everything efficiently. Definitely recommend Robby Latham State Farm and specifically Bubba for ALL of your insurance needs."
We responded:
"Thanks Shelby! We are glad to have Bubba on the team!"
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Patti Todd

November 2, 2023

5  out of  5
rating by Patti Todd
"Terry Carroway is great! She truly cares about her customers. I highly recommend Terry Carroway and the Robby Latham State Farm Agency."
We responded:
"Thanks Mrs. Patti!"
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Michael Coke

June 3, 2023

5  out of  5
rating by Michael Coke
"Great place with great people."
We responded:
"Thanks Mike!"
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Terry Carroway

December 15, 2022

5  out of  5
rating by Terry Carroway
"Robby and his team are very knowledgeable and helpful for all my insurance needs. I highly recommend this office for all YOUR insurance needs."
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Scott Meshell

September 2, 2022

5  out of  5
rating by Scott Meshell
"Robby and his staff have been great since I started using them two years ago. Brittany is very attentive to my questions and quick to respond with accuracy. I recently bundled my home insurance with them. Their rates were very competitive during the bidding process and the discount I get on my auto now will make a positive impact on my budget. Five stars!"
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Cody Clark

September 1, 2022

5  out of  5
rating by Cody Clark
"Great customer service! Friendly staff and fast quotes and good prices. Highly recommend Bubba"
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LaTonya Clark

September 1, 2022

5  out of  5
rating by LaTonya Clark
"The dedication each employee has for others needs makes Robby Latham Insurance like family!!!!"
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Brittany Allison

September 1, 2022

5  out of  5
rating by Brittany Allison
"The best agency around!"
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Joseph Adams

September 1, 2022

5  out of  5
rating by Joseph Adams
"Their team is super helpful and works hard to give great service!"
We responded:
"Thanks for the kind words Joseph"